The competence of the municipal enterprise “Zhilkomservis” includes all issues of housing fund management in the city of Kharkov. The large-scale project of automation of the housing and communal complex consisting of several stages made it possible to take the management of the city’s resources to a new level, to optimize interaction with suppliers and direct consumers of services, it was a step towards reforming the industry in accordance with modern standards and technologies.

Tasks solved at the enterprise:

• A unified database of housing and communal services has been created, which contains detailed information on their location and technical condition (the system guarantees the relevance and reliability of information).
• Maintenance of the housing stock and accounting of all necessary expenses are automated and improved, which saves considerable funds and rationally uses them.
• Thanks to the system of applications, the planning of emergency and regular works has been optimized, the opportunity has been realized to receive feedback on the quality and efficiency of service consumers.